Malwarebytes will scan and find items on your computer that may be interfering with Internet Explorer. It will find items that might be causing IE to hang. Download and install the free version of Malwarebytes, then perform a scan. If you can’t find anything that concerns you in the list, I’d recommend running a Malwarebytes scan. Next, write down the Offset and send this to us along with a description of when the error occurred (e.g., Offset 0006de4 Outlook was starting up). Open “ Start” > “ Settings” > “ Apps” in Windows 10, or “ Control Panel” > “ Programs and Features” and uninstall anything you may have recently installed on your computer that may be causing the issue. If you’re still having issues after the “Scorched Earth” approach, there has got to be some third-party application sticking it’s nose into IE’s business. If IE doesn’t launch properly, perform steps 1 through 3 again and disable a different group of add-ons.Īlternately, you could go the “scorched Earth” approach, and select the “ Advanced” tab in step 2, then choose “ Reset…” to reset all Internet Explorer settings. If IE launches properly, one of the add-ons were a problem, and you will need to re-enable them one-by-one to see which one is causing the problem. See if the problem is resolved by closing IE and restarting it normally. The idea is to see which add-on needs to be disabled for IE to work again. Go through the list and set a group of “ Add-ons” here to “ Disabled“.Check For The Latest Updates Of Outlook: 2. Select “ Start“, type “ Internet“, then open “ Internet Options“. Major Reasons For Outlook 2013 Crashes When Opening Email : 1. If IE starts fine using the above steps, you’ll want to track down which add-on is causing the problem. This will launch IE with extensions disabled.
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